Pending transactions are not being synced
Check whether your bank supports pending transactions, and make sure your account is set to sync them.
Written By Matias
Last updated 2 days ago
Some banks don't support syncing pending transactions. Unfortunately there is not much we can do about this.
When you click New connection and pick your bank, Synci shows whether it supports pending transactions: a check icon with Supports pending transactions, or a clock icon with Might not support pending transactions. For a bank you've already connected, you'll find Supports pending transactions on the connection's About tab.
If your bank supports pending transactions, check that the account is set to sync them: open the account under Banks, go to Settings > Sync, and make sure Sync pending transactions is turned on. It's on by default. If you get duplicate transactions with it on, see Duplicate transactions.
A few other things to keep in mind:
Pending transactions aren't enriched. Enrichment happens once your bank books the transaction, usually within 1 to 3 days.
Brokerage and crypto accounts don't have pending transactions.
Was this helpful?
More in Transaction Issues
Transaction amounts are in the wrong currencyDuplicate transactionsStill need help? Ask the team