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Transaction Issues

Pending transactions are not being synced

Check whether your bank supports pending transactions, and make sure your account is set to sync them.

Written By Matias

Last updated 2 days ago

Some banks don't support syncing pending transactions. Unfortunately there is not much we can do about this.

When you click New connection and pick your bank, Synci shows whether it supports pending transactions: a check icon with Supports pending transactions, or a clock icon with Might not support pending transactions. For a bank you've already connected, you'll find Supports pending transactions on the connection's About tab.

If your bank supports pending transactions, check that the account is set to sync them: open the account under Banks, go to Settings > Sync, and make sure Sync pending transactions is turned on. It's on by default. If you get duplicate transactions with it on, see Duplicate transactions.

A few other things to keep in mind:

  • Pending transactions aren't enriched. Enrichment happens once your bank books the transaction, usually within 1 to 3 days.

  • Brokerage and crypto accounts don't have pending transactions.