Transaction amounts are in the wrong currency
Written By Matias
Last updated About 4 hours ago
If you have made or received a payment in a currency that is different from your bank account currency, some banks may report the original currency amount as the actual amount. If this is happening to you, please contact support. We are happy to customize our integration with the bank to accommodate for discrepancies like these, free of charge.
If you would like to resolve this yourself, you can do so by creating a bank account rule with the following action:
Action Type: Set Bank Transaction Field
Field: Amount
Value: {amount*currency_exchange.exchange_rate}