Transactions have incorrect descriptions and/or payees

You can select which transaction fields Synci should base description/payee information on. Most banks include this information in the "Remittance Information Unstructured" and “Creditor name/Debtor name” fields. We recommend leaving it on "Automatic" for most people, as Synci will attempt to use multiple fields to appropriately populate the field. This setting is available under Bank Account > Settings > Fields.

You can check out the values of the available transaction fields by clicking the "..." button on a transaction. Every field we have received from the bank will be available under the "About" tab.

More on bank account settings: Bank accounts