Matias

Troubleshooting

Bank Issues

What to do if your bank accounts aren't syncing properly.

Bank account not syncing

Missing bank accounts or credit cards

Transaction Issues

Transaction amounts are reversed

Pending transactions are not being synced

Transactions have incorrect descriptions and/or payees

Transaction amounts are in the wrong currency

Synci Dashboard

Feedback

Roadmap

Changelog

Reddit

Core concepts and everything you need to get started with Synci.

Getting Started

Synci overview

A guide on how to add destinations to Synci.

Adding destinations

A step-by-step guide for adding bank accounts to Synci.

Adding bank accounts

Begin transferring transactions by creating a transfer link.

Linking bank accounts to destinations

Everything you need to know as an existing Synci customer.

Differences between the old and new Synci

Articles detailing bank connections, accounts and transactions.

Banks

A guide to bank connections, and what they actually are.

Bank connections

A guide to bank accounts and how to configure them.

Bank accounts

Useful information regarding the transactions we fetch from your bank accounts.

Bank transactions

How long we store your bank account data, and how to customize it.

Data retention

Synci provides extensive coverage across Europe, allowing you to connect your primary checking accounts, savings accounts, and credit cards from thousands of financial institutions.

Supported banks

A list of guides for every destination supported by Synci.

Destinations

YNAB

Guide for connecting Lunch Money to Synci.

Lunch Money

Guides and explanations for destinations, transfer links and transfer logs.

Transferring Transactions

A “transfer link” is the link between a bank account and a destination, enabling automatic and manual transaction transfers. There are no limits to how many transfer links you can create. This means you can link a single bank account to multiple destinations by creating a transfer link for each destination.

Transfer links

Transfer Logs are the "shipping manifest" for your financial data. They provide a detailed record of every attempt Synci makes to move a transaction from your bank to your destination, allowing you to track its journey and troubleshoot any delivery issues.

Transfer logs

Rules can be used to automatically handle or transform bank transactions.

Rules

An introduction to creating rules for transforming transactions.

Creating rules

Everything you need to know about rules, and how to configure them.

Rule configuration

Rule Logs provide a transparent, step-by-step audit trail of every automation Synci performs on your transactions. They are the primary tool for debugging your rules, verifying that transformations are working as expected, and even reverting changes if something goes wrong.

Rule logs

Use webhooks or the Synci API to transfer your data anywhere.

Developers

The Synci API is a powerful, REST-based interface designed for developers to automate their financial workflows. Whether you're building custom reporting, integrating with unique budgeting tools, or creating complex automation rules, our API provides the same robust features that power the Synci dashboard.

Webhooks allow your own applications or third-party services like Zapier to receive real-time notifications whenever something happens in your Synci account. Instead of polling our API for updates, Synci "pushes" the data to your URL as it occurs.

Webhooks

Learn more about our security and policies.

General

Account

Refund Policy

Your financial data is a sensitive asset. At Synci, we build with a "Security-First" mindset, ensuring that every transaction, account identifier, and personal detail is protected by industry-standard encryption, modern authentication, and continuous security auditing.